Terms of Service

Acceptance & Electronic Agreement

By accessing or using the Negotiate For Me website, services, or any materials we provide ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services. These Terms form a binding agreement between you and Negotiate For Me ("we," "us," or "our").

You expressly agree that clicking "I agree," checking a box, completing a checkout form, paying our fee, or otherwise affirmatively indicating acceptance, constitutes your electronic signature under the Texas Uniform Electronic Transactions Act and the federal E-SIGN Act, and is intended to have the same legal effect as a handwritten signature. You consent to receive these Terms, agreement updates, receipts, and other notices electronically.

You represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

Description of Services

Negotiate For Me provides price negotiation consulting for consumers preparing to make high-value purchases. The contracted deliverable for our standard consulting engagement is a custom negotiation playbook ("Playbook"), delivered electronically to the email address you provide at checkout. Delivery of the Playbook constitutes full performance of the contracted service.

Our standard service includes:

• Market research and pricing analysis specific to your purchase
• Identification of leverage points and seller incentives
• A custom negotiation Playbook with scripts, counter-offers, and walk-away criteria
• Consulting support before, during, and after the deal, as scoped to your engagement

2.1 Market Research & Comparison Analysis

Within our Custom Negotiation tier, we may include market research and comparison analysis as part of building your Playbook. This may include analyzing publicly available inventory, listing data, comparable transactions, advertised pricing, dealer or seller reputation, and similar market intelligence that strengthens your negotiating position.

We do not contact dealers, sellers, agents, landlords, contractors, or other counterparties on your behalf to request quotes, negotiate terms, or solicit information about specific inventory, properties, or services. All outreach to third parties is conducted by you. We provide you with research, comparison data, and recommended scripts; you make the calls, send the emails, and gather the responses.

This approach keeps our role firmly within consulting and ensures we are never acting as a broker, agent, dealer, or intermediary in any transaction. It also protects your interests by ensuring that your relationship with any counterparty is yours alone, not ours.

The contracted deliverable for a Custom Negotiation engagement that includes market research and comparison analysis is the same Playbook described above, expanded to include the comparison and research components relevant to your engagement. The milestone-based earning schedule in Section 5.2 applies. There are no separate sourcing services, finder services, or broker services offered under any of our tiers.

2.2 Direct Negotiation Upgrade

For clients who prefer hands-on consulting during their negotiation, we offer a separate Direct Negotiation facilitated consulting service. Direct Negotiation is governed by our Direct Negotiation Authorization Agreement. All Direct Negotiation services are provided remotely; we do not attend negotiations in person. The terms of that separate agreement, together with these Terms, govern any Direct Negotiation engagement. Direct Negotiation pricing is quoted upon inquiry. The Direct Negotiation Authorization Agreement controls over these Terms for any conflict relating to Direct Negotiation services.

2.3 No Brokerage, Agency, or Representation

For clarity and the avoidance of doubt across all our services, you acknowledge and agree that:

• We do not act as a real estate broker, agent, or salesperson, and we are not licensed in those capacities.
• We do not act as a vehicle dealer, auto broker, lease facilitator, or any other licensed automotive intermediary.
• We do not act as a leasing agent, business broker, contractor's representative, or any other licensed intermediary.
• We do not contact any third party on your behalf to negotiate, solicit offers, request quotes, or arrange transactions.
• We do not handle, hold, transfer, or escrow funds for any transaction.
• We do not sign contracts, purchase agreements, or any binding documents on your behalf in any service tier.
• We do not accept commissions, referral fees, kickbacks, finder's fees, or any other compensation from sellers, dealers, agents, landlords, contractors, or any party with an interest in your transaction.
• Our compensation comes solely from the flat fee you pay us for our consulting services.
• All market research and comparison analysis we provide is based on publicly available information and is delivered to you as consulting; we make no representations about the accuracy of third-party data, the availability of any inventory or property, or the quality, condition, or value of anything researched.

Scope & Limitations

You acknowledge and agree that:

• We are not a party to any transaction you enter into.
• We do not sign contracts on your behalf, transmit funds, hold funds in escrow, or take possession of any goods or property under any service tier.
• We do not provide legal advice. Our scripts, playbooks, and recommendations are negotiation strategy, not legal counsel. For legal questions, consult a licensed attorney in your jurisdiction.
• We do not provide financial, tax, investment, or insurance advice.
• We do not review contracts, lease agreements, purchase agreements, or other legal documents for legal sufficiency, completeness, or compliance. That is the role of a licensed attorney.
• We do not act as a real estate agent, broker, or salesperson, and we are not licensed in those capacities. Our real estate consulting helps you negotiate a transaction you are already pursuing; we do not list, market, represent, or contact counterparties on behalf of buyers or sellers.
• We do not act as a vehicle dealer, auto broker, lease facilitator, or any other licensed automotive intermediary.
• We do not contact dealers, sellers, agents, landlords, contractors, or other counterparties on your behalf. All outreach to third parties is your responsibility.
• We do not assist with any transaction that is unlawful, fraudulent, or that violates a third party's rights.
• We operate entirely virtually. We do not maintain physical service locations, attend transactions in person, or provide on-site services of any kind.

3.1 Service Scope

Our standard published services cover the categories listed on our website's pricing page. Other types of negotiations — including but not limited to commercial real estate, raw land, investment property, production-builder tract homes, commercial or fleet vehicles, salary and compensation matters, and other transactions outside our standard offerings — may be available as Custom Negotiation engagements, subject to our review and acceptance on a case-by-case basis.

We reserve the sole discretion to accept or decline any Custom Negotiation request based on our expertise, capacity, jurisdictional considerations, conflicts of interest, or other factors. Acceptance of a Custom Negotiation engagement is confirmed only by our delivery of a written quote and your acceptance of that quote.

3.2 Multi-State Operations

Our services are provided remotely to clients in all U.S. states. Local laws governing certain transactions (including but not limited to real estate, vehicle sales, leasing, and contracting) vary by state. You are solely responsible for understanding the laws applicable to your transaction and ensuring that any agreement you enter into complies with those laws. Our consulting is provided as general negotiation strategy and is not tailored to the specific regulatory or legal requirements of your state. For state-specific legal questions, consult a licensed attorney in your jurisdiction.

Fees, Payment & Acknowledgment of Fee Structure

4.1 Fee Schedule

Our standard services are billed on a flat-fee basis. Our current fee schedule is published on our website at negotiateforme.io and is subject to change at our sole discretion at any time, without notice. Service categories generally include residential home purchase consulting, full home buying packages, standalone inspection report review, auto consulting, custom negotiation engagements, and Direct Negotiation upgrades.

Pricing changes take effect immediately upon publication on our website and do not require advance notice, email notification, or any other form of communication to existing or prospective clients. The notice requirements in Section 18.8 of these Terms apply to changes in the Terms themselves, not to changes in published pricing.

Fees are stated in U.S. dollars and are exclusive of any applicable taxes, which are your responsibility. The applicable fee for your engagement is the published fee in effect at the time you submit your order, and that fee will be reflected on your order confirmation. Fee changes published after your order is submitted do not affect your active engagement; you will be charged the fee that appeared on your order confirmation.

Custom Negotiation and Direct Negotiation engagements are priced individually based on the specific scope, complexity, and parameters of the engagement and are quoted upon inquiry. The quoted fee applies only to the specific engagement quoted and is subject to acceptance within a reasonable period specified in your quote.

4.2 Payment Terms

Fees are charged in full at the time of engagement. You authorize us to charge the payment method you provide. If your payment is declined, reversed, charged back, or otherwise fails to clear, we may suspend or terminate the Services until payment is resolved. You agree to reimburse us for any reasonable collection costs and processor fees we incur, to the extent permitted by law.

4.3 Acknowledgment of Fee Structure

By submitting your order, you expressly acknowledge and agree that:

1. Our fees are payment for consulting services rendered, not for any specific outcome, savings amount, or transaction result.
2. Substantial research, analysis, consultant assignment, and preparation begin immediately upon order submission.
3. Our fees are earned according to the milestone schedule set forth in Section 5 below.
4. For standard consulting engagements, once your Playbook has been delivered electronically, our fees are 100% earned and non-refundable, and electronic delivery constitutes final delivery of the contracted service. For Direct Negotiation engagements, fee earning and refund terms are governed by Section 5.9 below and the separate Direct Negotiation Authorization Agreement.
5. You have read, understand, and agree to the refund policy in Section 5 prior to submitting payment.

This acknowledgment is a material part of the consideration for the Services, and we would not provide the Services on the published fee schedule without it.

Refund Policy & Milestone-Based Earning

5.1 Why Our Fees Are Earned, Not Held

Negotiate For Me is a professional consulting service. Like attorneys, accountants, and other licensed advisors who deliver expertise rather than physical products, our fees are earned through the substantial research, analysis, and strategic work that goes into every engagement. Work begins the moment your order is submitted and includes intake review, consultant assignment, market research, comparable analysis, and the development of your custom Playbook.

You are not paying for an outcome. You are paying for our expertise, time, and the deliverable described in Section 2.

This Section 5 governs refund eligibility for our standard consulting engagements only. Direct Negotiation engagements are governed by the zero-tolerance non-refundable terms in Section 5.9 below and the separate Direct Negotiation Authorization Agreement.

5.2 Milestone-Based Earning Schedule

For standard consulting engagements, our fees are earned on the following schedule:

• 25% earned at order submission — This portion covers intake review, deal analysis, consultant assignment, and the initiation of market research. This portion is earned and non-refundable from the moment your order is submitted.
• 75% earned upon Playbook delivery — This portion covers the completed market research, cost analysis, custom scripts, counter-offer strategy, walk-away criteria, and consulting support associated with the Playbook. This portion is earned and non-refundable upon electronic delivery of the Playbook to the email address on file.

Once your Playbook has been delivered electronically, 100% of the fee is earned and no refund will be issued under any circumstances. Electronic delivery to the email address on file is conclusive proof of delivery, regardless of whether the email is opened, downloaded, read, or acted upon by you.

5.3 Limited Refund Exceptions

For standard consulting engagements, the following limited exceptions apply:

• Pre-Playbook cancellation by client. If you cancel your engagement in writing before your Playbook has been delivered, you are eligible for a refund of the 75% portion of your fee. The 25% portion earned at order submission is non-refundable.
• Decline by Negotiate For Me. If, during our initial review, we determine that we are not the right fit for your situation and decline to proceed with your engagement, you will receive a full refund of all fees paid.
• Custom quote not accepted. If we provide a custom quote that you choose not to accept, you owe nothing and no fee will be charged.
• Force majeure delay. Refund eligibility for force majeure events is governed by Section 17.

5.4 Refund Request Process

Refund requests must be submitted in writing to billing@negotiateforme.io within 14 days of the original payment date. Requests submitted after 14 days will not be honored. Approved refunds will be issued to the original payment method within 14 business days of approval.

5.5 No Refunds for Outcome Dissatisfaction

For clarity and the avoidance of doubt, the following are not grounds for a refund:

• The transaction you were negotiating did not close, was canceled, or fell through.
• The seller, dealer, landlord, or counterparty refused to accept the strategies in your Playbook.
• The savings you achieved were less than the cost of our fee, or zero.
• You changed your mind about the purchase, the timing, or your willingness to negotiate.
• You did not follow the Playbook, did not use the scripts, or chose a different negotiation approach.
• Market conditions changed between Playbook delivery and your transaction.
• You were dissatisfied with the strategy, the consultant, or any aspect of the consulting experience that does not constitute a material failure to deliver the contracted service.

We are paid for our work, not for the choices you make with it.

5.6 Chargeback Waiver

You agree that the milestone-based earning schedule in Section 5.2 reflects the fair and agreed-upon value of work performed at each stage. You agree not to initiate a chargeback, payment dispute, or reversal with your credit card issuer, bank, or payment processor for any fee that has been earned in accordance with this Section 5. Any chargeback initiated for an earned fee will be considered a breach of these Terms and may result in (a) collection of the disputed amount plus chargeback fees, processor fees, and reasonable collection costs; (b) suspension or termination of services; and (c) reporting to credit bureaus or collection agencies as permitted by law.

If you believe a fee has been charged in error, you must first contact us at billing@negotiateforme.io and follow the informal resolution process in Section 16.2 before initiating any payment dispute.

5.7 Additional Playbook Discount for Repeat Engagements

If you wish to engage us for an additional Playbook within 12 months of a completed prior engagement, we offer a discounted rate on the additional engagement. Contact your consultant or hello@negotiateforme.io for current discount terms.

5.8 If You're Not Satisfied

If you are not satisfied with the service you received, we want to know. Contact us at hello@negotiateforme.io and we will work in good faith to address your concerns. While Section 5.2 governs refund eligibility, we remain committed to delivering professional, high-quality consulting and will engage with any service-quality concern brought to our attention.

5.9 Direct Negotiation Engagements — Zero-Tolerance Non-Refundable Policy

Direct Negotiation engagements are fundamentally different from our standard consulting service. In a Direct Negotiation engagement, we are actively consulting with you on your behalf within agreed parameters, which requires substantial advance preparation, dedicated consultant time, real-time decision-making, remote live representation, and operational exposure that begins from the moment you accept our quote and remit payment.

For Direct Negotiation engagements, the milestone-based earning schedule in Section 5.2 does not apply. Direct Negotiation fees are 100% non-refundable from the moment payment is received, regardless of:

• Whether the Engagement has begun, is in progress, or has been completed;
• Whether the underlying transaction closes, falls through, is canceled, or is renegotiated;
• Whether you exercise your right to revoke our authority under the Direct Negotiation Authorization Agreement;
• Whether the Counterparty accepts or rejects any offer, counter-offer, or strategy presented;
• Whether the savings achieved equal, exceed, or fall short of our fee, or amount to zero;
• Whether you choose to walk away, take over the negotiation yourself, or accept a different deal;
• Whether you are dissatisfied with the strategy, the consultant, or any aspect of the representation;
• Any other circumstance, unless expressly required by applicable consumer protection law.

This zero-tolerance refund policy reflects the unique nature of live negotiation consulting, the consultant time committed in advance, and the opportunity cost of taking the engagement. By accepting a Direct Negotiation quote and authorizing payment, you expressly acknowledge and agree to this zero-tolerance non-refundable fee policy.

The terms of the separate Direct Negotiation Authorization Agreement and this Section 5.9 control over any other provision of these Terms with respect to Direct Negotiation refunds. In the event of any conflict between this Section 5.9 and the Direct Negotiation Authorization Agreement, the more restrictive of the two controls.

The chargeback waiver in Section 5.6 applies with full force to Direct Negotiation engagements.

Client Responsibilities

You agree to:

• Provide accurate, truthful, and complete information about your purchase, your contact details, and your payment method.
• Communicate any changes to your situation that may affect our work.
• Make your own informed decisions and take full responsibility for any contracts, payments, offers, or commitments you enter into.
• Not misrepresent yourself, the seller, or the transaction in any communication, whether to us or to third parties.
• Not use the Services to negotiate any transaction that is unlawful, fraudulent, or that violates a third party's rights.
• Not reveal, summarize, or share our Playbooks, scripts, or methodology with the other party to your transaction or with anyone outside your immediate household, except as expressly permitted herein.
• Not initiate chargebacks for earned fees, as set forth in Section 5.6.
• Conduct all outreach to dealers, sellers, agents, landlords, contractors, and other counterparties personally; we do not contact third parties on your behalf.

Acceptable Use & Termination

We reserve the right to refuse service, suspend an active engagement, or terminate these Terms (with or without notice) for any reason, including but not limited to:

• Suspected fraud, identity misrepresentation, or payment fraud
• Use of the Services to facilitate any illegal, abusive, or unethical purpose
• Abusive, harassing, threatening, or discriminatory conduct toward our consultants or staff
• Material misrepresentation of facts about your purchase or transaction
• Violation of any provision of these Terms or our Privacy Policy
• Initiation of an unauthorized chargeback or payment dispute
• Conduct that exposes us to legal, regulatory, or reputational risk

Upon termination for cause, you forfeit any unused portion of fees paid, and earned fees remain non-refundable under Section 5. Sections that by their nature should survive termination (including Sections 4, 5, 8, 10, 11, 13, 14, 15, 16, and 18) will survive.

No Guarantee of Outcomes

The dollar amounts, percentages, savings ranges, and similar figures shown on our website (including testimonials, average savings, the Savings Estimator, and any case studies) reflect actual past outcomes for individual clients but are not guarantees, warranties, or representations of future results.

Negotiation outcomes depend on many factors outside our control, including market conditions, the seller's flexibility and motivations, the timing of your transaction, your willingness to walk away, how closely you follow the Playbook, and the specific facts of your deal. Your individual results may differ materially from the figures shown, including the possibility that you save nothing, save less than our fee, or otherwise do not achieve your target price.

We make no promise, guarantee, or warranty that you will save any specific amount, achieve any specific price, close any specific transaction, or recover the cost of our fee. The Services are advisory in nature and outcomes ultimately depend on your decisions and execution. Failure to achieve any expected outcome is not grounds for a refund.

Testimonials & Marketing Claims

All testimonials displayed on our website represent the experiences of individual clients and reflect their specific circumstances. Individual results are not typical and should not be relied on as predictive of the results you will obtain. The dollar amounts shown in testimonials reflect savings reported by those clients before the deduction of our fee, unless otherwise stated.

In compliance with Federal Trade Commission Endorsement Guides (16 C.F.R. Part 255):

• Testimonials are submitted voluntarily by actual clients and are not paid endorsements unless explicitly disclosed.
• Names and locations are real or have been used with the client's written permission.
• The "average savings" figures (such as 8–22%) represent the range across our client base over a multi-year period and do not reflect what any individual client should expect.
• Where we display aggregate statistics, these are based on our internal records and methodology, which is available on reasonable request.

Intellectual Property

All playbooks, scripts, market analyses, frameworks, methodologies, processes, training materials, brand elements, and other materials we provide (collectively, "Consulting Materials") are the exclusive intellectual property of Negotiate For Me and/or its licensors. Consulting Materials are protected by copyright, trademark, trade secret, and other applicable laws.

Subject to your full payment of fees and continued compliance with these Terms, you receive a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use Consulting Materials for the specific transaction we are consulting you on, for your personal use only. You may not:

• Reproduce, copy, distribute, publish, display, or share Consulting Materials with any third party (including your real estate agent, the seller, or anyone outside your immediate household).
• Resell, rent, lease, sublicense, or otherwise commercialize our Services or Consulting Materials.
• Use Consulting Materials to compete with us, to train competing services, or to provide negotiation services to others.
• Modify, translate, reverse-engineer, or create derivative works from Consulting Materials.
• Remove or alter any proprietary notices, watermarks, or branding.
• Use any automated means (scrapers, bots, AI training pipelines) to access or extract our content.

Our methodology, frameworks, scoring rubrics, and proprietary techniques are confidential trade secrets. Unauthorized disclosure or use is grounds for immediate termination and may result in legal action including injunctive relief and damages.

Confidentiality

Information you share with us about your purchase is treated confidentially in accordance with our Privacy Policy. We may use de-identified, aggregated information about your engagement to improve our methodology, train consultants, and produce industry research. Aggregate or de-identified data that does not identify you is not subject to confidentiality restrictions.

With your written consent, we may use anonymized outcomes (such as percentages and dollar ranges) in marketing materials. We will not identify you by name, location, or specifically identifiable detail in marketing without your prior written permission.

Communications & Recordings

By providing your email address and phone number during checkout or engagement, you consent to receive transactional and service-related communications from us, including engagement updates, playbook delivery notifications, billing notices, scheduling, and customer support communications, by email or phone call at the contact information you provide.

SMS & Text Messaging Consent

SMS consent is collected separately from acceptance of these Terms and is never a condition of purchase. Your acceptance of these Terms does not constitute consent to receive SMS messages from us. SMS consent is captured through a separate, optional opt-in at checkout or through a subsequent explicit opt-in flow.

If you have separately opted in to receive SMS text messages from us, you expressly consent to receive SMS related to your engagement, including but not limited to: scheduling and appointment reminders, status updates on your Playbook, answers to questions you ask about your active deal, and other service-related communications. Message frequency varies based on your engagement activity. Message and data rates may apply (your carrier's standard rates). You may opt out at any time by replying STOP to any text message, after which we will only contact you by email or phone unless you opt back in. Reply HELP for help, or contact us at hello@negotiateforme.io.

If you have not separately opted in to SMS, we will contact you only by email and (where you have provided a phone number) by phone call. Providing a phone number during checkout for billing or contact purposes does not, by itself, constitute SMS consent.

Marketing Communications

We will not send you marketing emails, marketing SMS, or telemarketing calls without your express prior consent. If you opt in to marketing communications, you may opt out at any time by clicking the unsubscribe link in any email, replying STOP to any text message, or contacting us at hello@negotiateforme.io. We comply with the federal Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable state telemarketing laws.

Call Recordings

Some consulting calls may be recorded for quality assurance, training, and dispute-resolution purposes. We will inform you at the start of any recorded call. If you do not consent to being recorded, please notify your consultant and we will conduct the call without recording. By continuing on a call after the recording disclosure, you consent to recording. We comply with applicable single-party and two-party consent laws.

Disclaimers

Some jurisdictions do not allow the exclusion of certain warranties. To the extent applicable law does not permit any disclaimer above, that disclaimer applies to the maximum extent permitted by law.

Limitation of Liability

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. To the extent applicable law does not permit any limitation above, that limitation applies to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Negotiate For Me, its owners, directors, officers, employees, consultants, contractors, agents, affiliates, and licensors from and against any and all claims, demands, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or related to:

1. Your use of, or inability to use, the Services;
2. Your transactions, contracts, offers, or communications with any third party (including sellers, agents, vendors, or counterparties);
3. Any breach by you of these Terms, including without limitation Section 6 (Client Responsibilities), Section 7 (Acceptable Use), and Section 10 (Intellectual Property);
4. Your violation of any applicable law, regulation, or third-party right (including intellectual property and privacy rights);
5. Any misrepresentation or false statement you make to us or to any third party in connection with our Services;
6. Any content or information you submit to us.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with our defense.

Dispute Resolution & Arbitration

16.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Services are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Nothing in these Terms is intended to waive any non-waivable consumer protection rights you may have under the Texas Deceptive Trade Practices Act (DTPA) or other applicable consumer protection laws.

16.2 Informal Resolution

Before filing any formal claim, arbitration, or lawsuit, you agree to first contact us at legal@negotiateforme.io with a written description of your claim, the relief you seek, and your contact information. We will attempt in good faith to resolve the dispute informally for at least 60 days from the date you provide notice. This pre-suit notice requirement is mandatory under the Texas DTPA where applicable and is also a contractual prerequisite to formal proceedings.

16.3 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or related to these Terms or the Services (a "Dispute") shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or, if those rules are not applicable, its Commercial Arbitration Rules). The arbitration shall be conducted by a single neutral arbitrator. The seat and place of arbitration shall be Harris County, Texas, unless we and you mutually agree otherwise. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

16.4 Arbitration Fees

For Disputes in which you seek less than $10,000 in damages, we will pay all AAA filing, administrative, and arbitrator fees, except that if the arbitrator determines your claim is frivolous or brought for an improper purpose, you may be required to reimburse those fees as permitted by AAA rules. For larger Disputes, AAA fees will be allocated according to AAA rules. Each party bears its own attorneys' fees unless the arbitrator awards fees to a prevailing party as authorized by applicable law.

16.5 Small-Claims Court Carve-Out

Either party may bring an individual claim in small-claims court (provided the claim qualifies for that forum and is brought solely on an individual basis) instead of arbitration. Filing in small-claims court does not waive any other provision of these Terms.

16.6 Class-Action Waiver

If this class-action waiver is found unenforceable, the entire arbitration provision in this Section 16 will be null and void, but the remainder of the Terms will remain in effect.

16.7 Mass Arbitration Procedure

If 25 or more similar arbitration demands are filed against us by or with the assistance of the same law firm or coordinated counsel within a 90-day period (a "Mass Filing"), we and you agree that the AAA's Mass Arbitration procedures (or the equivalent then-current rules) will apply. Each individual arbitration will be stayed pending the outcome of bellwether proceedings, and we and you agree to participate in good-faith mediation before any individual arbitration proceeds. This procedure does not waive any party's substantive rights.

16.8 Right to Opt Out

You have the right to opt out of this Section 16 (Arbitration & Class-Action Waiver) by sending written notice of your decision to opt out to legal@negotiateforme.io within 30 days after first accepting these Terms. Your notice must include your name, address, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, the rest of these Terms continue to apply, and any Dispute will be resolved in the state or federal courts located in Harris County, Texas, where you and we consent to exclusive jurisdiction.

16.9 Injunctive Relief Carve-Out

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement or misuse of intellectual property, trade secrets, or confidential information.

Force Majeure

We will not be liable for any delay, suspension, or failure of performance caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, severe weather, fire, flood, earthquake, pandemic, epidemic, or quarantine; war, terrorism, civil unrest, or government action; labor disputes, strikes, or shortages of personnel; failures of telecommunications, internet, or hosting services; cyber attacks, ransomware, or other malicious actions by third parties; power outages or utility failures. If a force majeure event delays delivery of your Playbook by more than 14 days, you may request a refund of the 75% post-delivery portion of your fee. The 25% portion earned at order submission remains non-refundable.

General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any separate authorization agreement (such as the Direct Negotiation agreement), constitute the entire agreement between you and us regarding the Services. They supersede all prior or contemporaneous agreements, communications, statements, and understandings (whether oral or written) regarding the same subject matter. No statement made by any of our consultants, employees, agents, or representatives modifies these Terms unless signed in writing by an authorized representative of Negotiate For Me.

18.2 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these Terms. The remaining provisions shall remain in full force and effect.

18.3 No Waiver

Our failure or delay to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorized representative of Negotiate For Me to be effective. Waiver in any one instance does not waive any other instance.

18.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms freely, including in connection with a merger, acquisition, sale of assets, or other corporate transaction. Any assignment in violation of this section is void.

18.5 No Third-Party Beneficiaries

These Terms are solely for the benefit of you and us. No third party (including any seller, agent, broker, vendor, or counterparty in any transaction you negotiate) is intended as or shall be considered a beneficiary of these Terms or has any rights under these Terms.

18.6 Headings & Construction

Section headings are for convenience only and do not affect interpretation. The words "include" and "including" mean "include without limitation" and "including without limitation." The Terms shall not be construed against the drafter; both parties have had the opportunity to review them.

18.7 Notices

Notices to us must be sent in writing to legal@negotiateforme.io. Notices to you may be sent by email to the address associated with your account, by posting on our website, or by other reasonable means. Notice is deemed received on the date sent (for email) or posted (for website notices).

18.8 Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision.

Material changes to the Terms themselves (substantive changes to your legal rights, obligations, dispute resolution, or refund framework) will be communicated via email to your account email address and a prominent notice on our website at least 14 days before they take effect.

Non-material changes (clarifications, formatting, contact info updates, scope adjustments, typographical corrections, and similar updates) take effect upon posting without advance notice.

Pricing changes are governed by Section 4.1 and are not subject to the notice requirements of this Section 18.8. Changes to our published fee schedule take effect immediately upon publication on our website, without notice to existing or prospective clients. The fee applicable to your engagement is locked in at the fee shown on your order confirmation, regardless of subsequent pricing changes.

Your continued use of the Services after Terms changes take effect constitutes acceptance of the revised Terms. If you do not agree to a material change to the Terms, you must stop using the Services and may request termination of any active engagement, with refund eligibility determined under Section 5.

18.9 Survival

The provisions of these Terms that by their nature should survive termination, including Sections 8 (No Guarantee), 9 (Testimonials), 10 (Intellectual Property), 11 (Confidentiality), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution), and 18 (General Provisions), shall survive termination of these Terms or the Services.

Contact

Questions about these Terms? Contact us:

Negotiate For Me
Legal inquiries: legal@negotiateforme.io
Billing inquiries: billing@negotiateforme.io
General contact: hello@negotiateforme.io
Web: negotiateforme.io